When you first call, we will ask you a few questions to get the overview of your project: Things such as your timeline, the project location, size and scope, finish choices, and your budget range to complete the project. Then a time is set for our specialist to meet with you. This meeting will be confirmed a few days before to be sure it still works for your schedule.
It is best if you have something written down that helps explain what you would like done. It is always good to know what sort of budget you have so we can customize your estimate. This will become a guide for the conversation regarding the vision for your space. We will take measurements and be out of your way in less than an hour.
An estimate will be sent to you via email. This is an estimate of what needs to be done to create your new space. This estimate usually needs to be tweaked with more specific materials once those have been chosen. Estimates are usually good for a few months because costs of materials are constantly changing.
Once you have had time to consider the estimate then email, or call, us back to let us know that you want us to put your project into our schedule. We will tentatively schedule the project while the estimate is reviewed and all work/materials are confirmed. This process can happen very fast, or it may take some time, depending on decisions to be made by the homeowner. We will help you every step of the way to ensure that you will have the space that you want while staying within your budget.
We utilize an online system and app (explained in our video below) that enables you to see exactly what is going on with your remodel project. This system is used for material selections, pricing, photos and scheduling. It is set up after you ask to be put in our schedule.
The contract will reference the estimate so it is important that we have everything listed in the estimate. The contract will also list start and finish dates along with a payment schedule. Everyone knows what to expect right from the beginning.
We ask for one-third down to account for materials to be purchased before the project starts.
Our staff will be in contact with you shortly before we start on your project. We will need to know how we will gain access to the project area each day as well as where we can store things (like cabinets) during the construction process.
The work team will cover up your floors and block off the area they are working on to keep the dust to a minimum. Even so, the drywall dust (especially) is very fine and can “sneak” out of the work area, although the dust is no worse than if you “forgot” to dust for a month. The work team will vaccuum each day and leave the area as normal as can be for your evenings at home.
The contract usually calls for Friday payments so that you will pay for work already done.
Once the project is completed and you are satisfied with everything, then the final payment is made. We warranty our work for one year just in case something happens, but that is rarely the case.
Afterwards we ask that you send in a review of our work. We’re excited to have completed your dream project, now you can enjoy it for many years to come!